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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mae Davis

Mae Davis

August 29, 2024

5  out of  5
rating by Mae Davis
"These people are always pleasant and helpful."
We responded:
"Thank you, Miss Davis. You are a real treat to work with. We appreciate your feedback and value your business dearly. "
Profile photo of Apostle Dr. Carolyn Vessel

Apostle Dr. Carolyn Vessel

May 6, 2024

5  out of  5
rating by Apostle Dr. Carolyn Vessel
"I was pleased to get birthday wishes from my agency, even though it was the day after, probably because it fell on a Sunday. I was more please when they saved me $100] when I bundled home and auto. It was perfect timing last year as I was Leaving Geico, who had just, for no reason at all doubled my costs with no accidents, violations, with low mileage and as a senior citizen."
We responded:
"We are so happy to hear from you and your pleasant experience working with our Team! Hope you had a wonderful birthday! Ready to help with any of your insurance needs!! Thank you for the five stars !! "
Profile photo of Jaime Guaman

Jaime Guaman

April 17, 2024

5  out of  5
rating by Jaime Guaman
"I'm very happy doing business here, staff and management have been great."
We responded:
"Thank you for your review, we are so grateful for you. You are the Best!"
Profile photo of Luis Garate

Luis Garate

March 11, 2024

5  out of  5
rating by Luis Garate
"Excelente, cuando he necesitado cualquier asunto con mi póliza de auto."
We responded:
"Luis, Le agradesemos su confianza. Felizes de ayudarlo con sus polizas. Gracias por siempre ser amable! "
Profile photo of Isaly Viana

Isaly Viana

February 5, 2024

1  out of  5
rating by Isaly Viana
"State Farm raised our auto insurance 3x in one year. Way too expensive. Will be changing insurers asap."
We responded:
"We would love the opportunity to review your policies and discuss ways to save. Thank you for your honest feedback. "
Profile photo of Jonathan Medina

Jonathan Medina

January 23, 2024

5  out of  5
rating by Jonathan Medina
"Ivan helped me out like always nice gentleman, very helpful!"
We responded:
"Thank you Jonathan ! "
Profile photo of Aaja Corinne Magee

Aaja Corinne Magee

January 22, 2024

5  out of  5
rating by Aaja Corinne Magee
"Always very helpful!"
We responded:
"Thank you for your wonderful Review Aaja! "
Profile photo of alejandro arias

alejandro arias

January 22, 2024

1  out of  5
rating by alejandro arias
"Daniela was and is so rude with a smirk to her voice when you ask questions. I never like to give business a bad review but she made me cancel my policy after about 8 years. Other employees at this locationare the same always an aggravating time when having to deal with them find someone else two thumbs down 👎👎"
We responded:
"Hello Alejandro, I would like to extend my sincere desire to discuss this experience with you and understand how we can make things right with you. We value your loyalty with state farm and strive to provide the professional and respectful service you deserve. Please call into our office and our office manager will be happy to assist you regarding any concerns. "
Profile photo of Linda Poole

Linda Poole

January 19, 2024

5  out of  5
rating by Linda Poole
"Every one very patient help with your every need love State Farm"
We responded:
"We love you Linda! Thank you."
Profile photo of Miguel Melesio

Miguel Melesio

January 18, 2024

5  out of  5
rating by Miguel Melesio
"Diana and her team are great to work with. I have been with State Farm for more than 10 years, never had a problem. I Highly recommend Diana Ibarra, there always there to Help You."
We responded:
"Thank You for the 5 star review Miguel! We are beyond grateful to have you as a client for over 10 years! We appreciate your trust to take care of your insurance needs. On behalf of our whole team, THANK YOU! "
Profile photo of Jacqueline Duren

Jacqueline Duren

January 18, 2024

5  out of  5
rating by Jacqueline Duren
"Very professional helped me with my account very friendly highly recommend"
We responded:
"Thank You Jacqueline! Pleasure to work with you always! "
Profile photo of Jesusita Aleman

Jesusita Aleman

January 18, 2024

5  out of  5
rating by Jesusita Aleman
"Everyone at this state Farm are very polite, very respectful and helpful"
We responded:
"Thank you so much for your kind words, we will continue to work on a professional, respectful and helpful experience for you always! "
Profile photo of Jesus Navarro

Jesus Navarro

January 17, 2024

5  out of  5
rating by Jesus Navarro
"Muy buen servicio. Amables y eficientes."
We responded:
"Muchas Gracias Jesus! Le agradesemos por su confianza y preferencia. Seguimos haciendo siempre lo possible por usted, nuestra communidad, y nuestros clientes. "
Profile photo of Ebelin Ramirez

Ebelin Ramirez

January 11, 2024

5  out of  5
rating by Ebelin Ramirez
"Very friendly and helpful."
We responded:
"We are soo happy to know we can help! Thank you Ebelin ! "
Profile photo of WindyCityCinque ChitownRideshareCEO

WindyCityCinque ChitownRideshareCEO

January 11, 2024

5  out of  5
rating by WindyCityCinque ChitownRideshareCEO
"Awesome customer service"
We responded:
"Thank you! We appreciate your business dearly! "
Profile photo of Adam Jordan

Adam Jordan

January 11, 2024

5  out of  5
rating by Adam Jordan
"A Friendly and nice person spoke to me and took care of my direct deposit. Thank you."
We responded:
"We appreciate you Adam ! "
Profile photo of Maria Molina

Maria Molina

January 9, 2024

5  out of  5
rating by Maria Molina
"Great friendly service!!"
We responded:
"Thank you Maria ! "
Profile photo of Adrian Borroto

Adrian Borroto

January 9, 2024

5  out of  5
rating by Adrian Borroto
"Atziri was very helpful polite and understanding with my questions. I called and got the help I needed."
We responded:
"Thank your business and for the Best Review Adrian! "
Profile photo of Dr. Holliday

Dr. Holliday

January 3, 2024

5  out of  5
rating by Dr. Holliday
"Mrs. Ibarra’s office has been an outstanding insurance office. They assist with all our needs. Thanks you for all your support over the years."
We responded:
"Thank you for your Feedback! We strive to provide you and all of our clients with the best service always! We appreciate your opinion. "
Profile photo of Ruby Reed

Ruby Reed

December 23, 2023

5  out of  5
rating by Ruby Reed
"Great office to do business with."
We responded:
"Ruby, we are grateful to have you as our client! such a pleasure to work with you! "
Profile photo of Ivan Perez

Ivan Perez

December 21, 2023

5  out of  5
rating by Ivan Perez
"Everyone is lovely this time of year, however at Diana Ibarra's office it's a joy year round everyone is happy and eager to help."
We responded:
"Thank you Ivan! We appreciate you year round! Your are the best ! "
Profile photo of Michael Constantine

Michael Constantine

December 21, 2023

5  out of  5
rating by Michael Constantine
"Amazing people!"
We responded:
"Your are amazing Michael ! Thank you ! "
Profile photo of Emilio O'Garras

Emilio O'Garras

December 21, 2023

5  out of  5
rating by Emilio O'Garras
"Overall perfect, Staff are a pleasure, they are happy to help, and get a solution to your problem."
We responded:
"We are so grateful for you and your professionalism! "
Profile photo of Sheldon Weber

Sheldon Weber

November 7, 2023

5  out of  5
rating by Sheldon Weber
"Always helpful, from difficult situations and good ones. Great service!!"
We responded:
"Sheldon, We value you so much and appreciate your feedback !"
Profile photo of Renee Mason

Renee Mason

October 10, 2023

5  out of  5
rating by Renee Mason
"We have had nothing but wonderful service from the State Farm team. Keep up the amazing work!!!!"
We responded:
"Renee! We are so grateful for your 5 star review ! Most grateful for your trust in our Melrose Park location! "